Information & Descriptions Information, descriptions and claims about the items listed in this web site are often taken from the manufacturer’s brochures and information pack and descriptions are believed to be true. However, since we are not able to field test all items or read every book, we cannot guarantee such claims made by the manufacturer. Miners Den reserves the right to make changes to prices, specials, item descriptions, components and technical features of products advertised at any time. Claims On receipt of your ordered goods it is necessary that you thoroughly check them for damaged or incorrectly supply. Any claims for damage in transit or supply of incorrect items needs to be within seven (7) days of receipt. Liability Prospecting and mining can at times be a hazardous activity, and we advise that you always read carefully any instruction manuals supplied with the equipment and use common sense. Only use equipment as intended and designed. Miners Den Privacy Policy The Commonwealth Privacy Amendment (Private Sector ) Act 2000 came into force with effect from December 21st 2001. This Act regulates the collection, storage and use of information about individual people. Miners Den recognises that your privacy is very important to you. Providing your personal information is an act of trust that we take very seriously. Miners Den will not sell, trade, give or rent any information obtained from you to a third party. We acknowledge that we will collect and store information that you provide us as part of offering you further services. In this regard we will always act ethically and as evidence of this commitment, we will always take reasonable steps to comply with the following principals in relation to the information you give to us about yourself. 1. Collection
Miners Den collects the personal data that you volunteer on registering for www.minersden.com.au on our website, or through other forms, or by email.
This information will only be collected by lawful and fair means.
In order to register with the Miners Den Website we require some basic information about you. We also allow you to provide additional non-required information on registration and at other times. Only information marked, as ‘required’ during registration is needed to use services on the Website. This information is used for identification purposes and to contact you when necessary.
As you browse the Miners Den Website we may log the IP address of your computer, session details, and domain name to evaluate which parts of the Website you visit and how long you stay there. We do not link your computer’s IP address with any other information you have submitted to us. While a minersden.com.au user’s session may be tracked, all users remain anonymous when tracked.
IP tracking information is aggregated with tracking data from all site visitors to measure number of visits, average time spent on the Website, pages viewed, and to help diagnose problems with our server. 2. Use and disclosure
Miners Den requires you to provide certain information about yourself in order to provide services to you. We will not rent, sell or exchange information about you to third parties (other than related parties) except where you consent, or except where you would expect the information to be disclosed, or except where we have indicated we may disclose; or except where we are legally obliged to disclose such information. 3. Data quality
Miners Den will take reasonable steps to ensure that information we have about you is accurate, complete and up to date when we collect and use it. Data security
Miners Den will at all times take reasonable steps to ensure that the personal information we hold about you is kept secure at all times.
Miners Den will limit access to your personal information to employees and data processors that need it to carry out the service provided by us except where we inform you otherwise. Our employees and data processors are obliged to respect the confidentiality of clients' and website visitors' personal data. Openness
Miners Den will be honest and open with you about the type of personal information that is collected about you and the actual use of any such information. By giving out your personal information, you have consented to the use of this information in future, for marketing campaigns that Miners Den feels you may be interested in.
At any time you have the option to opt out from receiving any future marketing material by contacting Miners Den by sending an email to minersdenmelb@bigpond.com.au or sending a written request to Miners Den, 464 Whitehorse Road, Mitcham, 3132 or by Telephoning 1800 335075.
Access and correction
On request, Miners Den will provide you with access to your personal information, there may in some circumstances be a small charge for this. We encourage our customers to notify us of any changes to personal details so that we can amend our records and continue to provide you with the service you deserve. 4. Sensitive information
Miners Den will not collect information that is considered highly personal or highly sensitive about you. For example, information relating to your racial or ethnic origin, religious or philosophical beliefs, sexual orientation or in relation to your health will not be collected by us. 5. Cookies
Miners Den uses cookies to hold seddion information, improve security during a visitor's session online, ensure effective advertising tailored to the visitor's needs, and provide you with your information. We store the following information in your cookies: your unique user ID. You can use your browser to disable cookies. 6. Coverage and Complaints
Our Privacy Statement covers Miners Den- Melbourne & Miners Den -Sydney. If you would like to make a complaint on the basis that you feel your privacy has been breached because we have failed to comply with this Privacy Statement, you should contact us using the following methods: | Email: | minersdenmelb@bigpond.com.au | | Postal Address: | 464 Whitehorse Road Mitcham, Vic. 3132 | | | | | Telephone: | 1800 335 075 | Back to Home |