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Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, join the Gold Rewards program or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.

Google Analytics features are implemented on the minersden.com.au website, these features include Display Advertising (e.g., Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, Google Analytics Demographics and Interest Reporting). Information collected may include pages of the minersden.com.au you have frequented, age, gender, interests, location.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

To personalize your experience
(your information helps us to better respond to your individual needs)

To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To administer a contest, promotion, survey or other site feature

To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Third-party vendors, including Google, may show you ads on sites across the Internet.

Miners Den Australia and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your last visits to the minersden.com.au website.

Miners Den Australia and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to the minersden.com.au website.

Miners Den Australia use data from Google's Interest-based advertising or 3rd-party audience data (such as age, gender, and interests) with Google Analytics to provide accurate marketing and display material to consumers and to help personalise the user experience on minersden.com.au.

Using Ad Settings you can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads. For currently available opt-outs please Click Here

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

In order to process your payments securely Miners Den Australia uses eWAY payment processing gateway, which holds PCI DSS Compliance certificate which means eWAY has been assessed by an external Qualified Security Assessor, so you can be assured your information is protected and safe.


Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties such as Google who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website
View Terms and Conditions

Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 03/03/2014

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

http://www.minersden.com.au
Head Office:
Miners Den Bendigo
109 Watson Street
Bendigo, Vic 3550
Australia
info@minersden.com.au
(03) 5448 4140